Conversation

[interviewing for the position of UX Designer at Ryanair]
interviewer: tell me about your last role
me: I added 7 screens to the checkout flow and single-handedly reduced customer satisfaction by 63%
interviewer: [gasping excitedly] when can you start

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[picking up the phone]
ryanair hiring manager: our other candidate fell through, are you still interested in this role? we can pay you €50,000
me: sorry, since you didn't make me an offer right away, i'm now demanding at least €90,000

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@Ninji thank you for booking ryanair. Last year, over 90% of our bookings failed.

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@james Have you even ever booked with Ryanair

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@Ninji I might have while living in Poland iirc, but also I follow a lot of Europeans who have and have complained about it. We have a states version called Spirit airlines which is similar in level of shittiness 🥲

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@james I’ve never been on Spirit but it wouldn’t surprise me

Ryanair has gotten to the point where if you don’t pay extra to pick seats, their system will separate you *on purpose*. And the booking system is full of prompts and upsells where the “don’t pay more” option looks different and is placed differently on each one

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